Privacy Policy

Indian Process Servers, a venture of Greves Protection Management Pvt. Ltd. (“GREVESGROUP®”) has created this privacy policy in order to describe how we collect, use, maintain, share and protect your personal information when you use our website, (hereinafter “Website” or “Site”) in connection with our corporate risk management and professional investigation services, investigations and intelligence services. This privacy policy applies to information collected when you visit our Website. It does not apply to information collected in any other way, including information collected offline. Our Website is not directed at children under the age of 13.

Information We Collect
Our servers automatically collect certain information about our website traffic. This includes the type of browser and operating system you are using, and the domain name of your internet service provider. This information cannot identify individual users.

We will collect personal information from you through our website should you choose to provide it to us by, for example, give us via email or by filling direct contact form. The information we may collect from you (but is not limited to) includes:

• Name, address and contact information

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request, e.g., to ship evidence to you.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

What we do with the information we gather
We may use the information you provide for the following purposes: if permitted to.

• Internal record keeping, enabling us to take appropriate decision about your account and provide you with an effective service.
• To enhance and improve our communications with you.
• We may also pass your details onto a third party for the purposes set out above, and/or if we have a duty to disclose or share your personal data to comply with any legal obligation.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. All your website interactions are secured via a Secure Socket Layer (SSL) connection. This is the same kind of security banks and e-commerce sites use to protect your transactions.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

We do our best to protect your personal information. However, as the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to this website, and any transmission is at your own risk.

We will retain your information for a reasonable period or for as long as the law requires us to do so.

Personally Identifiable Information
Personally identifying information (PII) is information that can identify you, such as your name and address. It does not include anonymized, aggregate or statistical information. Based on your relationship with us, you may be asked to provide certain PII as described below. If certain information is requested but not mandatory, Indian Process Servers, a venture of Greves Protection Management Pvt. Ltd. (“GREVESGROUP®”) will identify which information is required.

• Online questions or requests. When you are requesting materials or information from Indian Process Servers, a venture of Greves Protection Management Pvt. Ltd. (“GREVESGROUP®”), we may collect your name, job title, address, email address, phone number and other PII, as well as professional interests and the reasons why you are requesting the our services or products.
• Job applicants. When you apply for employment with Indian Process Servers, a venture of Greves Protection Management Pvt. Ltd. (“GREVESGROUP®”) we will collect your name, email address, country of residence, physical address, cell phone number and any information you include in your resume which you send via email to us.
• Client Portal Login. When you use the client log-in portal for background checks, drug testing, or electronic I-9 completion you will be sent to our vendors’ system and webpage where they will collect login information such as account, username and/or password in order to access your account and perform the requested services.

Information Sharing and Disclosure
Being in the investigation business, your personal information and privacy is of the utmost importance. We never share or disclose your personal information with any third party except as required for compliance under the law. Indian Process Servers, a venture of Greves Protection Management Pvt. Ltd. (“GREVESGROUP®”) may disclose information we collect through this Site:

• To Indian Process Servers, a venture of Greves Protection Management Pvt. Ltd. (“GREVESGROUP®”) parent, subsidiaries and affiliates;
• When required by law, subpoena or other legal process, when pertinent to judicial or governmental investigations or proceedings;
• When necessary to investigate, take action or prevent suspected or actual illegal activities, fraud, or potential threats to safety or personal physical safety; and,
• If our company or our assets are acquired or purchased by another company, that company will assume responsibility for the personal information collected by us through our Website and it will assume the rights and obligations regarding the information collected through our Website, as described in this privacy policy.

Our site provides users the opportunity to opt-out of receiving promotional/marketing information from us. You may also tell us via email to opt-out from any kind of communication. Please contact us at [email protected] in case of opt-out.

This web site may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Your access and use of linked websites, including information, material, products and services therein, is solely at your own risk. Information collected by third party service providers themselves will be governed by their own privacy policy.

Data Retention
Indian Process Servers, a venture of Greves Protection Management Pvt. Ltd. (“GREVESGROUP®”) retains personal information as needed to provide you services or product information, respond to inquiries, or as required by contractual, statutory or other legal obligations.

Changes to this Policy
Whenever material changes are made to the privacy notice they will be posted here. If any changes impact you or how your information is being shared, you will be notified by email.

Contact Us
If you have questions or comments regarding this Privacy Policy Statement or our privacy practices, please contact us immediately here:

Pankaj Gupta
Add: 215, Vikas Kendra,
E-Block LSC, Vikaspuri,
New Delhi 110 018 (INDIA)
Phone: +91 11 28531328
E-mail: [email protected]

Effective Date: 25 May 2018